Benchmarking Services

Benchmarking Services

Today's extremely competitive wireless marketplace is experiencing how Smartphone growth and new network generations are driving an increasingly complex mobile broadband services ecosystem. A key competitive lead for any operator is to have a intense understanding of how the end-user perceives their Quality of Experience (QoE), which greatly impacts their overall satisfaction. Adacell's Benchmarking Services provides this QoE insight to wireless carriers by delivering business intelligence to maximize customer satisfaction to reduce churn, increase ARPU and increase ROI of CapEx and OpEx.

Our predominant delivery model is the Managed Service approach with a full turnkey service covering from data collection (drive testing, indoor, pedestrian, etc), data integrity management, measurement system management, post-processing and reporting for both, Executive and Technical Levels.


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